JJ SPA COVID PROTOCOLS (Updated July 1st, 2021)

• Business hours : 9:30am to 9pm
• We limit the capacity of our spa to control distance between visitors (50 people at every time)
•  Your maximum duration to stay will be 3 hours.
• Wearing a mask is still MANDATORY when you check in and during your stay as individual businesses can require mask wearing as per government’s guideline.
• Towels and spa uniforms will be provided but you can bring your own if concerned.
• Appointments are strongly encouraged for guaranteed entry.  We will not take walk-ins at maximum capacity.
• Small talk and phone calls are only allowed in the lounge area while wearing masks.
• All shared items such as hair-dryers and water-fountains have been removed. Please bring your own supplies if needed.
• JJ Spa is a shoe-free facility. If you are concerned with being barefoot in the dry areas, please wear your socks instead of slippers. You only can wear slippers in the shower area.
• Please refer FAQ regarding the general spa rules.
• We prioritize safety more than anything in this difficult time. You may be asked to leave without a refund if safety rules are not followed.

All staff will do our parts as below :
-Our staff will be wearing face masks and gloves throughout your entire visit.
-To ensure your safety, all staff will reduce conversation at the front or during the massage treatment.
-Steam and sauna rooms, lockers, showers, door handles, washrooms, card terminals, and seats will be sanitized frequently.
-Staff that are feeling ill will be asked to stay home as an extra precaution.
-We will monitor and follow the health authorities’ updates many times a day.

We thank you for your cooperation